Pledge People,
Not Bots.
Why we pledge.
We pledge to always keep people at the core of customer interactions.
People are the answer.
Robots should not replace human connection. Real caring should always be a people thing.
Transparency.
84% of people believe that companies should have to disclose when they are using AI instead of real people. We agree!
People.
78% of consumers prefer to speak to a real person over a chatbot. So do we!
Find out what people really think of AI.
See the report
Future.
Let's use technology to enhance human connection rather than replace it.
Together we can build a future in which every interaction is a chance to connect.
